CAREERS AT DESIGN QUINTESSENCE
Design Quintessence is an Australian-owned company with employees across four states. Driven by innovation, excellence, and a commitment to continuous improvement, we are a trusted industry leader with over 28 years of experience in staging and protective transit solutions.
At DQ, we pride ourselves on being an equal opportunity employer. We are committed to providing fair, equitable, and non-discriminatory consideration to all applicants, regardless of age, sex, disability, marital status, pregnancy, sexuality, transgender identity, carer’s responsibilities, race/ethnicity, or religious background.
Open Positions
Sales Administration Assistant (Wholesale/Manufacturing)
- Newly Created Role
- Full-Time Position
- A day off on your Birthday (on us!)
- We value and reward expertise
Job Description:
To support our growth, we have created a new Sales Administration Assistant/Office Manager role to join our team.
The Sales Administration Assistant/Office Manager is pivotal in our Head Office. Collaboration is crucial in this role, as it interacts closely with internal stakeholders, suppliers, and external stakeholders. We seek a highly organised, energised, motivated, and team-player individual to drive success and deliver and maintain exceptional customer experiences.
Key Responsibilities:
- Reception – answering calls promptly
- Maintain and update CRM containing quotes, orders, and customer records
- Manage high-priority requests and escalations as required
- Assist the Sales Team in providing quotes to customers
- Assist the Sales team with the processing of sales orders and coordinate deliveries with customers where required
- Assist walk-in customers and process orders
- Manage the inquiries inbox and distribute them accordingly to the relevant staff
- Manage and collect customer feedback frequently
- Report any customer issues to the National Sales Manager
- Occasionally creating and managing purchase orders for Products and Services
- Documentation of processes and procedures for all departments
- Office Management - Overseeing the maintenance of the office facilities & office equipment. Coordinate with IT support on technical issues and manage relationships with vendors, service providers, and landlords.
- Events - Assist in planning and organising office events, meetings, and conferences. Coordinate catering for office, meetings, and events.
- Any other ad-hoc administrative duties as requested
Skills and Qualifications:
- Demonstrated Sales Support / Office Administration and Customer Service experience
- Highly developed communication skills
- Strong organisational skills with a proven ability to multitask
- Work well under pressure
- Maintain high standard quality output
- Can meet deadlines
- Highly developed computer skills, with proficiency in MS Excel
- Excellent time management and high organisation skills
- Accuracy and attention to detail with all administrative processes
- Reliable, efficient, and self-motivated.
Employer questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia
- How many years' experience do you have as a Sales Administration Assistant?
- Do you have experience in administration?
- Do you have customer service experience?
- How much notice are you required to give your current employer?
If this position sounds like it might be for you, then please send us your résumé via email.
Résumé to include previous experience and references. Applicants who successfully gain an interview will be notified within 7 days.
Please note: must be an Australian Citizen
Business Development Manager / Ovation Cases Manager
At Design Quintessence, we are driven by innovation, excellence, and a commitment to improvement. We are a trusted industry leader with over 25 years of experience in staging and protective transit solutions. We have showroom and offices around Australia. As we continue to expand our operations, we are looking for a dynamic Business Development and Ovation Case Manager to join the team of leading manufacturer of high-quality road cases.At Design Quintessence, we're not just about staging equipment. We're a team of dedicated professionals, passionate about what we do. Situated in the heart of Western Sydney, we pride ourselves on our responsiveness, creativity, and fostering a rewarding workplace.
Job Description:
This role focuses on gaining new business leads and contracts and seek the expansion of new leads across various industries to enhance our market exposure for both products and manufacturing. We are seeking a highly motivated and skilled Business Development Manager / Ovation Case Manager to contribute to our growth initiatives and manage client success stories. This role is essential for driving business growth and expanding our market presence through strategic initiatives and partnerships.
Key Responsibilities:
- Develop and implement strategic business development plans to enhance profitability and expand market share.
- Seek new business opportunities in both existing and emerging markets to increase brand visibility and drive sales.
- Manage the entire sales process from opportunities to closing sales, ensuring a smooth transition and customer retention.
- Foster and maintain relationships with key clients, industry partners, and stakeholders.
- Track performance metrics and generate reports to measure the effectiveness of business strategies.
- Represent Ovation Cases at industry events, conferences, and trade shows to promote brand and network with potential clients and partners.
- Ability to travel as required to meet business objectives.
- Work closely with marketing, production team, and operations to ensure a cohesive approach to business development and brand management.
Qualifications:
- Bachelor’s degree in Business Administration.
- Minimum of 5 years’ experience in business development, sales, or a similar role.
- Proven record of exceeding business development targets, increase footprint across other industries and maintain positive relationships with customers.
- Exceptional interpersonal and communication skills, both written and verbal.
- Strong leadership qualities and the ability to collaborate with all staff.
- Proficiency in CRM and Microsoft Office Suite.
If this position sounds like it might be for you, then please send us your résumé via email.
Résumé to include previous experience and references. Applicants who successfully gain an interview will be notified within 7 days.
